Query Creation
Creating a structured system for managing queries involves defining categories and sub-categories. This categorization helps streamline the process and facilitates efficient query management.
Online Submission
Empowering employees with the ability to submit queries online is a crucial feature of the system. This user-friendly interface allows employees to easily report issues and concerns, streamlining the query submission process.
Query Response
Once a query is submitted, the respective team responsible for addressing the specific category or sub-category will respond promptly. This ensures that every query receives the attention it deserves.
Query Log Report
A detailed query log report is an integral component of the system. It enables the tracking and management of queries effectively. The log report can be generated to provide insights into query history, status, and resolution.