REQUEST DESK

Create Request

Facility to create Request Category & Sub-Category.

Work Flow Mapping

Comprehensive Work Flow can be mapped with multiple request categories.

Online Submission

Employee can submit Request / Concern / Queries online related to their issues to HR / PAYROLL / ADMIN / IT / ACCOUNTS or Any other matter.

Transaction Review

Transaction can be reviewed & will be escalated to respective department.

Response

Respective Team will respond to request depending on the workflow defined.

Log Report

Detail Transaction Log report can be generated as per selection.

Sign-Off

Sign-off will be available & Request initiator will provide confirmation on transaction closure.